Training 3 часа

Feedback Culture Training for Teams

Feedback culture is a system where employees regularly give and receive honest, development-oriented feedback. According to Gallup, 88% of employees consider feedback critically important, but 57% don«t receive enough of it. EdUnit training — 3 hours of role-plays and practice on participants» real work situations.

88% say feedback matters, but 57% don't get honest feedback. Training with role-plays: SBI, feedforward, 1-on-1. 3 hours of practice on your real situations. Discuss.

Why feedback doesn't work in most companies

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Feedback is given but doesn't work

57% of employees don«t receive honest feedback (Gallup). Managers give evaluations once a year at performance review — formal and late. Employees learn about problems when it»s already too late to fix them.

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Feedback triggers defense, not growth

Without proper structure, feedback becomes criticism: «you did it wrong» instead of «here»s what to improve.' Employees shut down, conflicts simmer, atmosphere deteriorates.

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Same mistakes keep repeating

Without regular feedback, mistakes become habits. Managers accumulate frustration, then dump it all at once. Employee feels it's unfair. Result — demotivation and turnover.

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Feedback frameworks

• SBI (Situation-Behavior-Impact): structure that removes judgment
• Feedforward (Marshall Goldsmith): focus on the future, not past mistakes
• BOFF (Behavior-Outcome-Feelings-Future): for difficult conversations
• 1-on-1: how to structure regular check-ins

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Role-plays on real situations

• Participants practice on their own work cases, not abstract examples
• Difficult conversations: lateness, work quality, interpersonal conflicts
• Feedback from trainer and group after each role-play

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Reinforcement system after the training

• Micro-tasks in Telegram: daily feedback practice (via EdUnit Bot)
• Templates and checklists for quick application
• Training is the start; habit forms through 21 days of practice

Who this training is for

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Leaders

Feedback causes conflict, not growth. Employees shut down or get offended. Conversations get postponed

Tools for structured feedback that develops, not wounds. Practice on your situations

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Teams

Colleagues don't discuss problems — they accumulate, then explode. No habit of giving feedback

Shared feedback language. Frameworks that reduce tension and make feedback normal

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HR & L&D

Performance review is a formality. Employees don«t grow, managers can»t develop them

Training after which feedback becomes daily practice, not an annual ritual

Training program

Diagnostic

30 min

Analyzing current feedback situation: barriers, habits. Quick participant survey.

Frameworks

60 min

SBI, feedforward, BOFF — structures for different situations. Analysis with examples, not theory.

Role-Plays

60 min

Practice on participants' real situations. Feedback from trainer and group.

Implementation Plan

30 min

Each participant formulates 3 specific steps for integrating feedback into their practice.

What you get

Role-plays based on your real work situations

Frameworks: SBI, feedforward, BOFF, 1-on-1

Separate techniques for managers and teams

Reinforcement system via micro-tasks in Telegram

Культура обратной связи: почему фидбек не работает без системы

По данным Gallup, команды с регулярной обратной связью демонстрируют на 14,9% более низкую текучку кадров. При этом 57% сотрудников не получают достаточно честного фидбека, а 26% считают обратную связь, которую получают, бесполезной. Разрыв между потребностью в фидбеке и его качеством — одна из главных проблем корпоративной культуры.

Причина проста: давать обратную связь не учат. Руководители либо избегают сложных разговоров, либо дают фидбек в формате критики, которая вызывает защитную реакцию. Результат — сотрудники не растут, ошибки повторяются, performance review превращается в формальность.

Тренинг EdUnit по культуре обратной связи — 3 часа интенсивной практики. Участники осваивают проверенные фреймворки (SBI, feedforward, BOFF), отрабатывают сложные разговоры в ролевых играх на своих реальных ситуациях, и получают план внедрения фидбека в ежедневную работу. После тренинга возможно подключение системы закрепления через микрозадания в Telegram (EdUnit Bot).

Результаты обучения

Навык структурированной обратной связи по модели SBI (Situation-Behavior-Impact)
Техника feedforward для фокуса на будущем, а не на ошибках прошлого
Инструменты для сложных разговоров (BOFF) и регулярных 1-on-1
План внедрения культуры фидбека: конкретные шаги на первые 3 недели

Feedback Culture: Why Feedback Doesn’t Work Without a System

According to Gallup, teams with regular feedback show 14.9% lower turnover. Yet 57% of employees don’t receive enough honest feedback, and 26% consider the feedback they do get useless. The gap between the need for feedback and its quality is one of the biggest corporate culture problems.

The reason is simple: nobody teaches how to give feedback. Managers either avoid difficult conversations or deliver feedback as criticism that triggers defensiveness. Result — employees don’t grow, mistakes repeat, performance review becomes a formality.

EdUnit’s feedback culture training is 3 hours of intensive practice. Participants master proven frameworks (SBI, feedforward, BOFF), practice difficult conversations through role-plays on their own real situations, and create an implementation plan for integrating feedback into daily work. After the training, an optional reinforcement system via micro-tasks in Telegram (EdUnit Bot) is available.

Learning Outcomes

Structured feedback skill using the SBI model (Situation-Behavior-Impact)
Feedforward technique for focusing on the future, not past mistakes
Tools for difficult conversations (BOFF) and regular 1-on-1s
Feedback culture implementation plan: specific steps for the first 3 weeks

Delivery formats

Corporate Training

Private session for your team. Role-plays based on real company situations. Separate focus for managers.

👥 8-20 people

⏱️ 3 hours

📋 Zoom or in-person, cameras on

Open Training

Mixed group from different companies. Safe space for practicing difficult conversations.

👥 10-20 people

⏱️ 3 hours

📋 Zoom, camera, microphone

Pricing

Education & NGO

from $300

✓ Training for a group up to 20
✓ Role-plays and practice
✓ Templates and checklists
✓ EdUnit certificate

Discuss Training

Business

from $750

✓ Training for a group up to 20
✓ Customized to your company situations
✓ Reinforcement system via EdUnit Bot
✓ Templates, checklists, recording
✓ Post-training support

Discuss Training

FAQ

How is feedback training different from reading «Radical Candor»?

The book gives theory. Training gives practice: role-plays on your real situations, trainer feedback, practicing difficult conversations in a safe environment. Skill forms through action, not reading.

For managers or everyone?

Everyone, but with different focus. Managers get tools for developmental feedback and 1-on-1s. Employees get peer feedback and upward feedback skills. Corporate format allows splitting the focus.

What if the team has a toxic atmosphere?

Feedback training isn«t a substitute for team therapy. But it provides frameworks and a »shared language' that reduce emotional tension in conversations. We recommend combining with emotional intelligence training.

How to reinforce skills after training?

Via EdUnit Bot: daily micro-tasks in Telegram for feedback practice. Tasks: formulate SBI for a real situation, give feedforward to a colleague, run a mini 1-on-1. Habit forms in 21 days.

What group size works?

Optimal 8-20 people. Below 8 — not enough situation variety for role-plays. Above 20 — not enough time for individual practice. For larger teams, we run multiple sessions.