See how your employees actually talk to customers
AI checks every call against your sales script — with evidence quotes and a personal report for each employee.
AI checks every call — not 10 out of 500, but all 500. Systemic issues are no longer invisible.
Every assessment comes with a quote from the conversation. No more «I didn»t say that« — there»s a transcript.
Per employee — which script items are systematically failed. Not intuition, but data.
Failed a step → got a task in Telegram. Not a generic workshop, but targeted work on a specific mistake.
A sales lead can listen to 10–20 calls out of 500 — if they find the time. The other 95% is a black box. Systemic errors accumulate for months.
Even when a problem is found, training is the same for everyone: a generic script workshop. One person fails greetings, another fails cross-selling, but all attend the same session.
Different reviewers rate differently. No unified scale, no evidence base. Arguments can go on forever.
I listen to 10 calls a week but have no idea what happens in the other 490
Full picture for each employee — without listening
7 locations, 7 different conversation standards — and I can't even see it
Unified quality standard across all locations
We run script workshops but don't know if they apply them in real calls
Data on which script items are actually violated — plus automatic remedial training
You send the sales script — we turn it into an AI-graded checklist with assessment criteria
You export audio recordings from your call tracker — as an archive or folder
The system diarizes, transcribes, and checks every call against the checklist
You get a report for each employee. With EdUnit Bot connected — tasks are assigned automatically
The platform works best when content is designed for it
ScriptCheck finds errors — EdUnit Bot fixes them. Failed script items become personalized tasks in Telegram. Closed loop: audit → training → re-check.
Learn about EdUnit BotYou have a sales script but no training tasks? We turn your script into micro-tasks with grading — ready for automatic assignment from ScriptCheck.
Learn about content developmentСистема разделяет голоса менеджера и клиента (диаризация), транскрибирует разговор и проверяет каждый пункт вашего чек-листа. Оценки: Выполнен / Частично / Не выполнен / Не применимо — к каждой прикреплена цитата из разговора как доказательство.
AI автоматически распознаёт и помечает артефакты распознавания речи — места, где транскрибация могла ошибиться. Это снижает риск ложных оценок и повышает доверие к отчёту.
The system separates manager and customer voices (diarization), transcribes the conversation, and checks every item on your checklist. Grades: Completed / Partial / Not completed / Not applicable — each accompanied by a conversation quote as evidence.
AI automatically detects and flags speech recognition artifacts — spots where transcription may have erred. This reduces the risk of false assessments and increases report reliability.
Auto service network: from spot checks to 100% coverage
7+ locations, service managers follow a 13-item script. The lead could listen to 10–20 calls per week out of several hundred. Who skips cross-selling, who forgets to ask for the license plate — it was unclear. Training was the same for everyone.
Call recordings from the call tracker are uploaded to ScriptCheck. AI checks every conversation against the 13-item checklist and generates a report with evidence quotes. Through EdUnit Bot, employees are automatically assigned remedial tasks — targeting exactly the items they fail.
For the first time, the lead saw the full picture: which script items are systematically violated and by whom. New hires receive 7–9 tasks on failed steps, experienced staff — 1–2 every few months. Training became personal and measurable.
| ScriptCheck | Manual Audit | |
|---|---|---|
| Coverage | 100% of calls | 3–5% (10–20 out of 500) |
| Objectivity | Unified criteria + evidence quotes | Depends on the reviewer |
| Speed | Hundreds of calls per run | 1 call = 15–30 minutes |
| Evidence | Conversation quote for every grade | Reviewer's notes (if they made them) |
| Cost | 10–50× cheaper | QA specialist salary |
| Training link | Automatic remedial training in Telegram | Generic workshop for everyone |
| Scalability | Any volume | Limited by manager's time |
Microlearning platform on Telegram: open and closed questions, media content, adaptive paths, spaced repetition. Implementation in 2–6 weeks, from 10 employees.
SCORM courses get abandoned: 20% completion. We turn your policies into microlearning tracks — 3-5 min/day in Telegram, AI-graded open answers, spaced repetition. Discuss development.
Corporate course completion rates stay below 30%. EdUnit adaptive programs tailor the path to each employee, AI grades open answers, and spaced repetition locks in knowledge. Discuss your launch.